Shipping policy

Please note: Orders CANNOT be changed, modified, or canceled after checkout!

• We will only accept one coupon code per order.

Before making a return please read our policy to ensure that your items meet the guidelines.

Online/Instore Exchange Policy
Our exchange policy is for store credit  OR  exchange only for regular priced merchandise.  All sales are final on merchandise purchased ON Sale.    Once an order has been exchanged once, it then becomes a final sale transaction.  You have 14 days from the day you receive the item (via delivery confirmation) to return it for store credit or exchange. All sale items are FINAL.  

Shoe returns: Shoes must be shipped back in the original shoe box. The shoe box needs to be placed in another box to avoid damage from shipping. Damaged shoes or boxes will not be accepted.

Worn, washed, and/or damaged items will not be accepted for return. Original tags (if applicable) must be attached & intact.

ITEMS NOT ELIGIBLE FOR RETURN: Earrings, Bodysuits, Anything Marked Over 25% Off, Black Friday Deals & Cyber Monday Deals.

For defective item claims: contact us within 3 days of the delivery date.

Online-If returning/exchanging please FILL out the form below and customer service will get back to if applicable within 24-48 hours Monday-Friday. 

https://forms.gle/k2bPyrXwbdu6zQ4H7

 In-store- Monday-Friday 10-6:30, Saturday 10-7 and Sunday 1-5.

A return/exchange  usually takes 3 to 5 business days to credited back to your store account via GIFT CARD. 

***WE ARE NOT RESPONSIBLE FOR PACKAGES LOST IN TRANSIT! IF YOUR PACKAGE IS LOST WHILE IN TRANSIT YOU MUST FILE A CLAIM WITH THE POST OFFICE OR CALL YOUR LOCAL POST OFFICE FOR INFORMATION ON THE PACKAGE.***